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Faqs

Digital Downloads

  • Where are my digital downloads?

    Once you have completed your order, go to My Account and then My Downloadable Products and all the files will be available for you to download from there.

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School Orders

  • How do I pay by invoice?

    If you are placing an order for a school, there are a few ways you can do this

    You need to fax/post/email your official purchase order to us to confirm the order.

    Fax: 01793 474717

    email: orders@primaryclassroomresources.co.uk

    Post: Primary Classroom Resources
    Unit 5 Bagbury Park
    Lydiard Millicent
    Swindon
    SN5 3LW

    The school will then be invoiced along with the order, and this can be paid either by school cheque or BACS transfer. Please note our terms are strictly 14 days.

    You can also place your order online as an individual and pay using either Paypal or a credit or debit card. You will receive a VAT receipt to use to claim back expenses from school.

    Please note if you are placing an official school order you will need to provide the full postal address of the school including postcode, a contact name plus the school order number/reference. This information will ensure your order is sent to the correct place and the invoice is suitable for school auditing procedures. If no order number is given we will contact the school to obtain a reference to ensure the order has been placed by an authorised member of staff. School orders will only be sent to a school address.

    Credit terms are only offered to UK schools. Orders are welcome from other establishments but will only be on a proforma basis.

    We are happy to supply any International school or establishment, but we do not offer credit outside the UK – all orders will be on a proforma basis.

    Trade queries are welcome, please contact us for further details.

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Product FAQs

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