International Delivery Information
We offer a choice of worldwide delivery options for your convenience. After you have chosen the products you want to buy, simply click checkout and you will be presented with the available shipping options based on the weight and size of the products you want and also your shipping destination.
PLEASE BE REMINDED THAT THE DELIVERY OPTIONS ARE FOR THE TIME TAKEN ONCE YOUR ITEM IS READY TO BE SHIPPED. MOST ORDERS ARE SENT ON THE SAME WORKING DAY IF ORDERS ARE PLACED BEFORE 11:30am, BUT IF YOU HAVE ORDERED READY MADE RESOURCES OR SPECIAL ORDER ITEMS IT MAY TAKE LONGER.
ROYAL MAIL INTERNATIONAL TRACKED/SIGNED FOR - up to 2kgs - daily cut off time 11:30am
- Delivery to Western Europe within three days and Eastern Europe within five working days.
- Delivery to the rest of the world in five to seven working days
PARCELFORCE WORLDWIDE - up to 30kgs - daily cut off time 11:30am
- Delivery to selected countries via Parcelforce.
- Email alerts for delivery
- Online tracking and confirmation of delivery
Other courier services, along with air and sea freight (depending on sizes of order) are available.
If your basket exceeds the amount pre installed (smaller orders should be calculated accurately), please leave the items in your basket and send a query via our contact us form to allow us to prepare a quote for you.
PLEASE NOTE as the buyer and importer you may be liable for any tax/duty charges levied by customs in your country. These are usually payable to the courier company and your parcel may not be released until this is paid. We are not responsible for these charges and you as the buyer and importer will be liable for these. Please check your allowances carefully with your customs department, and only proceed with your order if you are happy to accept the charges if there are any.
UK Delivery Information
We offer a choice of UK and Worldwide fast delivery options for your convenience. After you have chosen the products you want to buy, simply click checkout and you will be presented with the available shipping options based on the weight and size of the products you want and also your shipping destination.
If this option does not show on checkout this means your postcode is not eligible due to being outside where our couriers class as ‘Mainland UK’ or your product order subtotal before VAT is below £60
MOST ORDERS ARE SENT ON THE SAME WORKING DAY IF ORDERS ARE PLACED BEFORE 11:30am, BUT IF YOU HAVE ORDERED READY MADE RESOURCES OR SPECIAL ORDER ITEMS IT MAY TAKE LONGER.
IF YOU HAVE A DEADLINE TO MEET PLEASE CONTACT US FIRST TO MAKE SURE WE ARE ABLE TO MEET IT - WE MAY BE ABLE TO OFFER A "GET IT FAST" SERVICE FOR URGENT ORDERS.
Please note for most of our delivery options there will need to be someone in to receive the delivery. If the delivery is attempted a card will be left and you will need to make arrangements for redelivery or to collect from the depot.
If a parcel is returned to us marked "not collected" or "3 delivery attemps made" then we will contact you and there will be a charge for the items to be redelivered. If a parcel is returned to us marked "incorrect address" or "address not complete" we will also charge for redelivery. It is the responsibility of the buyer to ensure they have provided the correct delivery address and postcode. If the order does not arrive and the address is found to be incorrect (or the postcode) then we will not be held responsible for the loss.
If you leave a shipping instruction such as 'leave in shed' or 'leave in recycling bin' please be aware this is down to driver discretion and the responsibility lies with you to check the designated delivery place. Neither us nor the courier company can be held responsible if you ask for your item to be left in a bin that is then subsequently collected/emptied. Please be aware of this when leaving a shipping/delivery instruction.